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ServiceScale Academy Website Terms & Conditions

Last Updated: September 3, 2026

These Terms & Conditions (“Terms”) govern your access to and use of the ServiceScale Academy website, content, applications, training materials, communications, text messaging services, and related services.

By accessing or using our website, you agree to these Terms.

Educational and Business Training

ServiceScale Academy LLC (“ServiceScale Academy,” “ServiceScale,” “we,” “us,” or “our”) provides business education, training, resources, coaching, implementation support, and related services concerning the development and operation of service businesses, including remote painting businesses.

Information provided through our website, advertisements, videos, calls, community, training, text messages, emails, or other materials is provided for educational and informational purposes.

ServiceScale Academy does not operate your business for you and does not become your employer, employee, partner, joint venturer, franchisee, franchisor, fiduciary, accountant, attorney, tax professional, financial adviser, or agent merely because you use our website or purchase a program.

No Earnings Guarantee

Any revenue, sales, profit, margin, customer, student, partner, or business results shown on our website, advertisements, presentations, training, testimonials, or other materials are examples of actual or illustrative outcomes and are not guarantees that you will achieve the same or similar results.

Individual results vary substantially.

Business success depends on numerous factors outside our control, including the participant’s effort, skills, market, advertising, sales ability, pricing, expenses, contractors, economic conditions, competition, customer demand, and execution.

You should not purchase any ServiceScale Academy program based upon an expectation of guaranteed income, revenue, sales, or profits.

Testimonials and Case Studies

Testimonials, screenshots, dashboards, revenue figures, accepted estimates, sales figures, and case studies displayed by ServiceScale Academy may represent the experiences of particular businesses or individuals.

They are provided to illustrate individual experiences and results and should not be interpreted as promises, guarantees, or representations of what every participant will achieve.

Applications and Calls

Submitting an application does not guarantee acceptance into ServiceScale Academy.

We may evaluate applicants based on factors including goals, experience, available resources, market, ability to execute, and overall fit.

We reserve the right to accept or decline any applicant to the extent permitted by applicable law.

Scheduling a call does not create a client relationship or obligate either party to purchase or provide services.

SMS/Text Messaging Terms

ServiceScale Academy LLC may offer SMS and MMS text messaging to individuals who expressly opt in to receive such communications.

Depending on the consent you provide, messages may include appointment confirmations and reminders, application or account updates, customer-care communications, service-related notifications, follow-up communications, program information, educational content, special offers, promotions, and other marketing communications from ServiceScale Academy.

Consent to receive text messages is not a condition of purchasing any goods or services.

Providing your telephone number alone does not constitute consent to receive marketing text messages. Where required, SMS consent will be collected separately through an affirmative opt-in.

Message Frequency

Message frequency varies depending on your interactions with ServiceScale Academy, appointments, applications, services, and the messaging program(s) to which you have opted in.

Message and Data Rates

Message and data rates may apply.

Your wireless carrier may charge you for sending or receiving SMS or MMS messages according to the terms of your mobile service plan.

Opting Out

You may opt out of text messages at any time by replying STOP to a message from ServiceScale Academy.

After submitting a valid opt-out request, you may receive a confirmation message acknowledging your request. You will no longer receive messages from the applicable messaging program unless you subsequently provide consent again.

Other recognized opt-out keywords may also be honored where supported.

Help

For assistance with ServiceScale Academy text messages, reply HELP to any message or contact us at:

  • info@servicescaleacademy.com

Consent and Eligibility

By voluntarily opting in to a ServiceScale Academy messaging program, you represent that you are authorized to provide the telephone number submitted and consent to receive the applicable categories of messages described at the time of opt-in.

Your consent applies only to the messaging program and message categories for which you provided consent.

Marketing and non-marketing communications may require separate consent.

Carriers

Wireless carriers are not liable for delayed or undelivered messages.

Delivery of text messages is subject to effective transmission by your wireless carrier and other network providers and is not guaranteed by ServiceScale Academy.

Privacy

Your participation in our SMS messaging program is also governed by our Privacy Policy, which describes how we collect, use, protect, and disclose information.

SMS opt-in data and consent will be handled in accordance with our Privacy Policy and applicable requirements.

Program Purchases

If you purchase a ServiceScale Academy program, your purchase may be governed by a separate Client Agreement presented before or at enrollment.

Where the Client Agreement conflicts with these general website Terms regarding the purchased program, the signed Client Agreement will control.

Additional Business Expenses

Unless specifically stated otherwise in a signed agreement, ServiceScale Academy program fees do not include expenses required to establish or operate your business.

Participants are responsible for their own expenses, which may include:

  • Advertising and marketing
  • CRM and software subscriptions
  • Contractors, subcontractors, and labor
  • Payroll
  • Insurance and licensing
  • Business formation
  • Taxes
  • Equipment, materials, and supplies
  • Payment-processing fees
  • Professional services
  • Other normal business operating expenses

Taxes, Legal and Financial Matters

ServiceScale Academy does not provide individualized legal, tax, accounting, investment, lending, or financial advice.

You are solely responsible for determining and satisfying your own federal, state, and local legal, licensing, tax, insurance, and regulatory obligations.

You should consult appropriately licensed professionals regarding your individual circumstances.

Intellectual Property

Unless otherwise stated, the ServiceScale Academy website and its training materials, videos, frameworks, templates, documents, graphics, branding, processes, and other original content are owned by or licensed to ServiceScale Academy and are protected by applicable intellectual-property laws.

Program materials are provided for the purchaser’s personal or internal business use.

You may not reproduce, distribute, resell, publish, sublicense, share, commercially exploit, or provide unauthorized access to protected ServiceScale Academy materials without prior written authorization.

Acceptable Use

You agree not to:

  • Use the website for unlawful purposes;
  • Attempt unauthorized access to our systems;
  • Interfere with website operation or security;
  • Introduce malware or malicious code;
  • Scrape or systematically extract protected content without authorization;
  • Impersonate another person;
  • Submit materially false information; or
  • Infringe our or another party’s intellectual-property rights.

Third-Party Services

ServiceScale Academy may recommend, integrate with, link to, or provide access to third-party products or services.

Unless expressly stated otherwise, those third parties are independent businesses.

We are not responsible for their availability, performance, pricing, terms, actions, omissions, security, or services.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and freely available content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied.

We do not warrant that the website will always be uninterrupted, error-free, or completely secure.

Nothing in this provision limits warranties that cannot legally be disclaimed.

Limitation of Liability

To the fullest extent permitted by applicable law, ServiceScale Academy and its owners, personnel, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or reliance upon its content.

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ServiceScale Academy and its owners, personnel, contractors, and affiliates from third-party claims, liabilities, damages, and reasonable costs arising from your unlawful use of the website, violation of these Terms, infringement of another person’s rights, or operation of your own business.

Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-law principles.

Any dispute will be subject to applicable law and any additional dispute-resolution provisions contained in a signed Client Agreement.

Changes to These Terms

We may modify these Terms from time to time.

Updated Terms become effective when posted unless otherwise stated.

Your continued use of the website after an update constitutes acceptance of the updated Terms to the extent permitted by law.

Changes to these Terms will not retroactively create SMS consent where affirmative consent is otherwise required.

Privacy Policy

For information about how we collect, use, and protect your information, including SMS opt-in data and consent, please review our Privacy Policy.

Contact

ServiceScale Academy LLC

11811 Shaker Blvd, PMB 127, Suite 204

Cleveland, OH 44120

Email: info@servicescaleacademy.com